Intake conversation
We collect the clock type, symptoms, photos, owner goals and any known history before confirming whether bench assessment or home visit is best.
Restoration Process
From first assessment to bench work, testing and aftercare, every step is documented so you understand what is preserved, repaired and recommended.
Step by step
How an accepted restoration moves through the atelier
Each stage exists to protect the timepiece and keep the owner informed.
Condition inspection
The clock is photographed and examined for movement wear, case condition, missing parts, previous repairs and immediate handling risks.
Written restoration plan
You receive recommended work, optional conservation choices, estimated timing and notes on what should remain untouched.
Approved bench work
Only approved interventions proceed: cleaning, fitting, adjustment, conservation, sourcing or installation preparation.
Testing and regulation
The clock is observed through multiple cycles. Chime, strike and timekeeping are checked before release.
Return and aftercare
You receive winding, placement, levelling and maintenance guidance so the clock remains safe in real use.
bench tested
Testing matters
A clock is not finished the moment it ticks
A restored movement must show stable power delivery, safe strike action and consistent rhythm. That is why time on the bench is built into the process.
- ✓Run duration checked We observe whether the clock runs through a reasonable service cycle.
- ✓Sound checked Hammers, bells, gongs and strike timing are assessed for tone and safety.
- ✓Owner context noted Placement, transport, humidity and winding habits are explained before return.
Before you send a clock
Do not force the hands, overwind, oil the movement or polish the dial. If the clock has weights, chains, pendulum, key, glass shelves or detachable ornaments, photograph everything before packing. For longcase clocks, contact us before attempting transport.
Useful information includes: approximate height, where the clock was stored, whether it has recently been moved, when it last ran, whether it chimes, and what parts seem missing. Photos of the front, back, dial, pendulum, key and movement opening are helpful.